Get support in the app
In-app support offers the best experience and fastest response times
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Tap the Main Menu button
Once the Scanner has launched, tap the Main Menu button
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Go to Settings
Tap the Settings button at the top-right corner of the Main Menu
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Open the Help Center
Scroll down to the bottom of the menu and tap Go to open the Help Center
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Find an FAQ or Contact Support
From this screen, you can read the library of FAQs and contact support by tapping the button at the top-right