Pokémon GO

Get support in the app

In-app support offers the best experience and fastest responses times

  1. Tap the Main Menu button

    Once the app has launched, tap on the main menu button

  2. Visit the Settings menu

    Tap the Settings button on the top-right of the main menu

  3. Open Support

    Tap the Get Support option to open support. From this screen, you can read the library of FAQs and contact support by tapping the button on the top-right.